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Privacy policy

SMM VIETNAM Co., Ltd. (hereinafter referred to as “the Company”) will comply with the laws and regulations concerning the protection of personal data in Vietnam (in particular, Decree No. 13/2023/ND-CP “Decree on the Protection of Personal Data”) and will strive to manage and operate personal data in an appropriate manner. Personal data obtained on our website (“the Site”) will be handled in accordance with the following policy.

1. Personal Data Controller

Company Name: SMM VIETNAM Co., Ltd.

Address: Plot No G-7, Thang Long Industrial Park II, Duong Hao Ward, Hung Yen Province, Vietnam

Phone: +84-221-3974714

2. Types of Personal Data Collected

The Company may collect the following types of personal data:

  • Name, company name
  • Email address, phone number
  • IP address, cookies, and access logs
  • Inquiry details
  • Information related to job applications

3. Purpose of Use of Collected Data

Personal data collected by the Company will be used for the following purposes:

  • To respond to inquiries and manage communication history
  • For recruitment activities (contact with applicants, screening, etc.)
  • To provide information on the Company’s services and events
  • To improve website quality and implement security measures
  • To comply with applicable laws and legal obligations
  • For other purposes based on individual consent (as explicitly stated)

4. Retention and Storage Period of Personal Data

The Company will retain personal data only for the period necessary to achieve the stated purposes. Thereafter, the data will be securely deleted or erased.
Where retention is required by law, the prescribed retention period will be followed.

5. Sharing and Disclosure of Personal Data to Third Parties

The Company will not disclose or provide personal data to third parties (including its group companies) without the data subject’s consent, except in the following cases:

  • When required by law
  • When the data subject has given explicit consent
  • When data is shared within the Sumitomo Metal Mining Group to the extent necessary for service provision (in such cases, appropriate security measures will be taken by the recipient)
  • Other exceptions as permitted by applicable data protection laws

6. Cross-Border Transfer of Personal Data

If the Company transfers personal data outside Vietnam (e.g., to the head office in Japan), the Company will obtain prior consent from the data subject and implement protective measures in accordance with Vietnamese law.
Information such as the recipient, purpose of use, and retention period will be provided in advance.
If the recipient is the head office in Japan, the Company will manage and handle the data securely in accordance with Japan's personal data protection standards.

7. Rights of Data Subjects

Under the PDPD, data subjects have the following rights:

  • The right to access, view, correct, update, or delete personal data
  • The right to withdraw consent (Note: certain services may be restricted after withdrawal)
  • The right to request suspension of processing
  • The right to file complaints or raise objections
  • The right to receive explanations regarding data processing

To exercise these rights, please contact us through the contact point listed in Section 10.

8. Security Measures for Personal Data

The Company takes the following measures to ensure the security of personal information and to address unauthorized access, loss, destruction, alteration, or leakage of such information.

  • Internal Security Measures

    The Company implements necessary and appropriate measures to ensure the security of personal data, such as introducing systems to protect information systems handling personal data from unauthorized access or malicious software.

  • Supervision of Employees

    When employees (including officers, auditors, or dispatched workers) handle personal data, the Company ensures appropriate oversight through the development of handling procedures, training, and ongoing monitoring.

  • Supervision of Contractors

    When outsourcing the handling of personal data, the Company signs appropriate contracts and conducts monitoring to ensure that contractors implement adequate safeguards.

  • Understanding of External Environments

    When handling personal data in foreign countries, the Company collects and understands the relevant country’s data protection systems and implements appropriate security measures.

9. Use of Cookies

The Site may use cookies to improve functionality and user experience.
You may restrict or reject the use of cookies through your browser settings.

10. Contact Information

For any inquiries or complaints regarding the handling of personal data, please contact us by phone: +84-221-3974714

11. Changes to This Privacy Policy

This Policy may be revised from time to time in response to changes in laws or business operations.
Any updates will be promptly announced on the Site.

Effective Date: July 1, 2025
SMM VIETNAM Co., Ltd.